keep calm.
We won't leave you alone.
Tailored Support for Every Requirement
remote updating and monitoring
Through Mobile Device Management we can manage remote updates, provide technical assistance, and in the event of theft, ensure the deletion of sensitive data from the device to protect your privacy and security.
installations always active and updated
Kiosk Mode to prevent improper use of the device
Active monitoring of terminals
three annual plans for three different levels of assistance
| LIVE | CONNECTIVITY (included in the rental) | NO RISK | |
|---|---|---|---|
| Active monitoring of terminals |  | | |
| remote software update | | | |
| sim for internet traffic |  | 10 gb | 10 gb |
| CASCO insurance on terminals | | | |
online only
Community
If you purchase a DonationBoX you will have access to the riseact.org online community, precise answers to your questions from our experts
user manual
Manuals and timely, always updated and clear documentation will help you manage all aspects of the software.
online
phone
video call
personal support
You can contact our experts whenever you need them. Choose your contact channel.
Design the experience
Count on a team of interaction design experts to build your personalized engagement experience.
diversified levels of assistance for every need
| LIGHT | STANDARD | UNLIMITED | |
|---|---|---|---|
| support service | up to 6 hours of remote support per year | up to 24 hours of remote support per year | unlimited remote support tickets (80 hours) |
| response times | within 2 working days | within 1 working day | within 6 hours |
All clear?
If you have doubts or need further clarification, contact us via this form and together we will find the solution best suited to your needs.
